FAQ
Q: How do I order a house or pet portrait?
A: Visit my Etsy Site to place your cusotm order. Send me at 3 to 5 photos of your home or pet via email or text. You will be given an email & cell number to text once your inquiry email is received.
Q: What do you paint?
A: I love to paint animals and houses… I would love to talk about your painting idea!
Q: What medium do you use?
A: Acrylics and watercolor paintings. The pet portraits are on canvas painted with acrylic and ink. The house portraits are painted on watercolor paper using watercolor and ink.
Q: How long do portraits take to complete and ship?
A: I can complete your order within 2 to 3 weeks (perhaps less, depending on season). I ship standard mail (1 to 3 days after completion of portrait). Plan ahead for a gift you wish delivered by a specific date.
Q: What size canvas do you use?
A: Pet portraits on canvas: 4″ x 4″. The House portraits fit an 8″ by 10″ frame.
Price and shipping is determined for those sizes. I am happy to give you a quote for other needs. Let’s talk about your idea!
Contact me at: stephmacera@gmail.com
Q: What method of payment do you accept?
A: I currently use Etsy for all orders. You are welcome to pay with PayPal, or Credit Card of your choice on this secure site.
Q: How do you handle returns?
A: The subject matter that I paint is personal and one-of-a-kind. All sales are final. Prior to starting your project, I will ask several detailed questions to ensure you receive a painting you would enjoy displaying or giving as a gift.
Q: What products do you use?
A: Acrylic paints, watercolors, canvas, pen and ink. I use quality products available to artists and hobbyists.
Q: Where did you study?
A: As a child, I was instructed in watercolor art privately. I took every art course available to me in grade & middle school. I studied drawing and painting at Northeast Magnet School. Further training has been self-taught and based on trial & error!
If I have not addressed your concern or need, I look forward to hearing from you.
